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Information sharing and user behavior in internet-enabled peer-to-peer lending systems: an empirical study
Journal of Information Technology ( IF 5.6 ) Pub Date : 2017-06-01 , DOI: 10.1057/jit.2016.1
Joseph Feller 1 , Rob Gleasure 1 , Stephen Treacy 1
Affiliation  

Internet-based information systems (IS) have enabled various forms of collective intelligence, action, and resources (e.g. open source software, innovation marketplaces, crowdsourcing, and crowdfunding). Within the domain of crowdfunding, Internet-enabled Peer-to-Peer Lending Systems (IP2PLS) have emerged as a disruptive technology, with implications for the financial services sector, business capitalization strategies, and personal and community development. IS research investigating user behavior in IP2PLS has revealed the saliency of social identity and personal transparency (as expressed through information sharing) in such systems. Prior research has largely focused on a small number of IP2PLS providers, thus this study examines a very large but under-researched platform. The study tests a theoretical model based on Social Identity Theory and prior IP2PLS studies, through an analysis of 116,667 loan records, and a subsequent analysis of 1000 manually coded records, to investigate the impact of information sharing on user (lenders and borrowers) behavior. The study reveals the importance of social (vs financial) data, and further reveals relationships that frequently contradict prior findings from other IP2PLS. The study thus implies the need for a more heterogeneous view of the IP2PLS domain, and the need to more fully understand as systems that support user behavior by enabling social information exchanges.

中文翻译:

互联网支持的点对点借贷系统中的信息共享和用户行为:实证研究

基于互联网的信息系统 (IS) 支持各种形式的集体智慧、行动和资源(例如开源软件、创新市场、众包和众筹)。在众筹领域,支持互联网的点对点借贷系统 (IP2PLS) 已成为一种颠覆性技术,对金融服务部门、商业资本化战略以及个人和社区发展产生影响。调查 IP2PLS 中用户行为的 IS 研究揭示了此类系统中社会身份和个人透明度(如通过信息共享表示)的显着性。先前的研究主要集中在少数 IP2PLS 提供商上,因此本研究检查了一个非常大但研究不足的平台。该研究测试了基于社会认同理论和先前 IP2PLS 研究的理论模型,通过对 116,667 条贷款记录的分析,以及对 1000 条人工编码记录的后续分析,以调查信息共享对用户(贷方和借款人)行为的影响。该研究揭示了社会(与财务)数据的重要性,并进一步揭示了经常与其他 IP2PLS 先前发现相矛盾的关系。因此,该研究意味着需要对 IP2PLS 域有更多样化的看法,并且需要更全面地理解为通过启用社会信息交换来支持用户行为的系统。调查信息共享对用户(贷款人和借款人)行为的影响。该研究揭示了社会(与财务)数据的重要性,并进一步揭示了经常与其他 IP2PLS 先前发现相矛盾的关系。因此,该研究意味着需要对 IP2PLS 域有更多样化的看法,并且需要更全面地理解为通过启用社会信息交换来支持用户行为的系统。调查信息共享对用户(贷款人和借款人)行为的影响。该研究揭示了社会(与财务)数据的重要性,并进一步揭示了经常与其他 IP2PLS 先前发现相矛盾的关系。因此,该研究意味着需要对 IP2PLS 域有更多样化的看法,并且需要更全面地理解为通过启用社会信息交换来支持用户行为的系统。
更新日期:2017-06-01
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