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Memorable tourism experience at smart tourism destinations: Do travelers' residential tourism clusters matter?
Tourism Management Perspectives ( IF 7.608 ) Pub Date : 2023-03-21 , DOI: 10.1016/j.tmp.2023.101103
Hyejo Hailey Shin, Jinwon Kim, Miyoung Jeong

Despite strong evidence from the social ecological model suggesting the influences of the residential built environment on individuals' behaviors, the effects of travelers' residential tourism clusters on their tourism experience at smart tourism destinations have not been investigated. Thus, this study aims to understand the effects of travelers' residential tourism clusters on their memorable tourism experience at a smart tourism destination. To achieve the purpose, this study investigated (1) how various tourism products influence travelers' memorable experiences and future behavioral intentions, and (2) the moderating effect of travelers' residential tourism clusters in the proposed relationships. Findings showed the positive effects of tourism resources and smart tourism technologies' interactivity and personalization on memorable tourism experience, and the group difference between travelers from more-tourism clustered and less-tourism clustered areas. These findings can help tourism scholars and practitioners understand the effects of both destination-related attributes and traveler-related attributes on travelers' memorable experience at smart tourism destinations.



中文翻译:

智慧旅游目的地的难忘旅游体验:旅行者的居住旅游集群重要吗?

尽管社会生态模型的有力证据表明住宅建筑环境对个人行为的影响,但尚未研究旅行者的住宅旅游集群对其在智能旅游目的地的旅游体验的影响。因此,本研究旨在了解旅行者的住宅旅游集群对其在智能旅游目的地的难忘旅游体验的影响。为实现这一目的,本研究调查了 (1) 各种旅游产品如何影响旅行者的难忘经历和未来的行为意图,以及 (2) 旅行者的居住旅游集群在拟议关系中的调节作用。调查结果显示旅游资源和智慧旅游技术的积极影响 难忘旅游体验的交互性和个性化,以及来自旅游较多和较少旅游聚集地区的旅行者之间的群体差异。这些发现可以帮助旅游学者和从业者了解目的地相关属性和旅行者相关属性对旅行者在智能旅游目的地的难忘体验的影响。

更新日期:2023-03-21
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