当前位置: X-MOL 学术Policy Sciences › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Beyond plans, governance structures, and organizational strategies: how emotional mechanisms can make a difference in emergency response processes
Policy Sciences ( IF 5.121 ) Pub Date : 2022-11-13 , DOI: 10.1007/s11077-022-09480-4
Stefania Ravazzi 1
Affiliation  

Emergency policies are among the most challenging policies that policy makers have to deal with, because of their extreme seriousness, the lack of time, and the high uncertainties that are involved. Policy analyses have demonstrated that good structural and organizational strategies are important, but not sufficient, to systematically guarantee a high level of resiliency in response processes. Some scholars have therefore suggested the need to verify whether individual cognitive and relational mechanisms can contribute to explaining the different levels of resiliency that emerge in emergency response processes. From such a perspective, this article presents the findings of a research that was aimed at testing whether emotional mechanisms matter. The affect infusion model was used to provide the analytical framework that was considered to identify the evidence necessary for the empirical research, and the ‘most similar system design’ was applied to select and compare two couples of emergency response processes with similar contextual, structural and organizational features, but different levels of resiliency. The empirical research was conducted from April 2020 to February 2021, through periods of job shadowing and semi-structured interviews with personnel from the public and private organizations involved in the response processes. The research has substantially corroborated the hypothesis and has highlighted that, despite very similar contextual, structural and organizational conditions, a negative emotional mechanism, triggered by fear and anxiety, was pervasive among managers involved in the two lower-resiliency emergency response processes, while a positive emotional mechanism, triggered by pride, was dominant among managers involved in the two lower-resiliency processes.



中文翻译:

超越计划、治理结构和组织战略:情绪机制如何影响应急响应过程

紧急政策是政策制定者必须应对的最具挑战性的政策之一,因为它们极其严重,时间紧迫,而且涉及的不确定性很高。政策分析表明,良好的结构和组织战略很重要,但不足以系统地保证响应过程的高水平弹性。因此,一些学者建议需要验证个体认知和关系机制是否有助于解释应急响应过程中出现的不同弹性水平。从这样的角度来看,本文介绍了一项旨在测试情绪机制是否重要的​​研究结果。情感注入模型用于提供分析框架,该框架被认为可以识别实证研究所需的证据,并且应用“最相似的系统设计”来选择和比较具有相似背景、结构和特征的两对应急响应过程。组织特征,但弹性水平不同。实证研究于 2020 年 4 月至 2021 年 2 月期间进行,期间对参与响应过程的公共和私营组织人员进行了工作见习和半结构化访谈。该研究实质上证实了这一假设,并强调尽管背景、结构和组织条件非常相似,但由恐惧和焦虑引发的负面情绪机制,

更新日期:2022-11-13
down
wechat
bug