In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered how work is conducted, scant attention is being paid to this emerging work arrangement. To this end, we combine psychological reactance theory and person-environment fit theory to advance the concept of misfit between worker and environment as a core determinant of employees’ work experience in the epidemic-induced telecommuting. Particularly, we distinguish between supply-value and demand-ability misfits as constraints on workers’ freedom at work. Having analyzed data collected through a survey administered on remote workers, we discovered that both misfits positively influenced workers’ perceived psychological reactance, which led to work exhaustion and counter-productive behaviors. We also found that the utilization of collaborative technologies moderated the effects of misfit on workers’ psychological reactance.

中文翻译：

---

了解流行病引发的远程办公中的工作体验：不适应、抗拒和协作技术的作用

在全球COVID-19大流行的管理中，强制关闭工作场所和居家令迫使工人适应长时间的计划外远程办公，我们将其称为流行病引发的远程办公。尽管流行病引发的远程办公极大地改变了工作方式，但人们对这种新兴的工作安排却很少关注。为此，我们将心理抗拒理论和人与环境契合理论相结合，提出了在疫情导致的远程办公中，员工与环境不适应的概念，作为员工工作体验的核心决定因素。特别是，我们区分供给价值和需求能力的不匹配作为对工人工作自由的限制。在分析了通过对远程员工进行的调查收集的数据后，我们发现，两种不适应都会对员工的心理反应产生积极影响，从而导致工作疲惫和适得其反的行为。我们还发现，协作技术的使用缓解了不适应对员工心理抗拒的影响。