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Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context
Decision Support Systems ( IF 7.5 ) Pub Date : 2022-09-06 , DOI: 10.1016/j.dss.2022.113865
Wei-Tsong Wang , Ying-Lien Lin , Ting-Jun Chen

Although previous studies indicate the critical role of collaborative commerce (c-commerce) adoption and dynamic capability in the supply chain process, they have not addressed the relationship between c-commerce behavior and dynamic capability. By adopting the commitment-trust theory and the dynamic capability view, this study empirically examines the effects of relationship quality, c-commerce behavior, and dynamic capability on c-commerce performance. Survey data collected from 257 professionals in various manufacturing industries were analyzed using the partial least squares technique. The findings suggest that c-commerce behavior and dynamic capability are positively associated with c-commerce performance. However, negative calculative commitment does not positively affect c-commerce behavior. Moreover, institution-based trust does not negatively affect negative calculative commitment. This study is one of few studies investigating the relationships among the variables that contribute to c-commerce performance. The findings can serve as references for practitioners in supply chain practices.



中文翻译:

探索关系质量和电子商务行为对供应链管理背景下企业动态能力和电子商务绩效的影响

尽管以前的研究表明协作商务(c-commerce)采用和动态能力在供应链过程中的关键作用,但他们没有解决 c-commerce 行为和动态能力之间的关系。本研究采用承诺信任理论和动态能力观,实证检验了关系质量、电子商务行为和动态能力对电子商务绩效的影响。使用偏最小二乘技术分析了从不同制造业的 257 名专业人员收集的调查数据。研究结果表明,电子商务行为和动态能力与电子商务绩效呈正相关。然而,消极的计算承诺不会对电子商务行为产生积极影响。而且,基于制度的信任不会对消极的计算承诺产生负面影响。这项研究是调查影响电子商务绩效的变量之间关系的少数研究之一。研究结果可作为供应链实践从业者的参考。

更新日期:2022-09-06
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