The article aims to define the role of human resources in the transition to Business 4.0 and identify the requirements for HRM (Human Resources Management) for this role’s performance. This paper determines the targeted set of characteristics of human resources (distinct traits, skills, and competencies) necessary for the transition to Business 4.0. The critical role of human resources in the changes to Business 4.0 and the conditions and requirements for HRM for this role’s performance are substantiated. As a result, it is demonstrated that the value of human resources in the transition to Business 4.0 is high. This allowed us to reconsider their role from the service-like process to active participation in the creative process using digital competencies. These results necessitate an innovative approach to HRM during the transition to Business 4.0, which presupposes the preservation (retention) of human resources as carriers of unique and valuable abilities, competencies, and skills.

本文旨在定义人力资源在向 Business 4.0 过渡中的角色，并确定 HRM（人力资源管理）对该角色的绩效的要求。本文确定了向商业 4.0 过渡所必需的人力资源的目标特征集（独特的特质、技能和能力）。人力资源在商业 4.0 变革中的关键作用以及人力资源管理对这一角色的表现的条件和要求得到证实。结果表明，在向商业 4.0 过渡中人力资源的价值很高。这使我们能够重新考虑他们的角色，从类似服务的过程到使用数字能力积极参与创作过程。这些结果需要在向业务 4 过渡期间采用创新的 HRM 方法。