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Exploring the use of self-sovereign identity for event ticketing systems
Electronic Markets ( IF 6.017 ) Pub Date : 2022-07-30 , DOI: 10.1007/s12525-022-00573-9
Simon Feulner 1, 2, 3 , Johannes Sedlmeir 1, 2 , Vincent Schlatt 1, 2 , Nils Urbach 1, 2, 3
Affiliation  

Ticket fraud and ticket scalping activities often cause high costs as well as trust concerns for fans buying event tickets, especially in the secondary ticketing market. To address these issues, several publications and projects have proposed using blockchain technology to enable digital trust and ticket verifiability and thus to improve event ticketing systems. However, these approaches exhibit considerable privacy challenges and fall short concerning reliable, efficient visitor identification, which is necessary for controlling secondary market transactions. We demonstrate how a novel paradigm for end-user digital identity management, called self-sovereign identity (SSI), can be utilized to gain secondary market control. To do so, we follow a rigorous design science research approach to build and evaluate an SSI-based event ticketing framework. Our findings demonstrate that SSI-based event ticketing can enable efficient secondary market control by facilitating a practical implementation of the centralized exchange model. To generalize our results, we derive design principles for the efficient, reliable, and privacy-oriented ticket and identity verification and the use of revocation registries.



中文翻译:

探索在活动票务系统中使用自主权身份

票务欺诈和票倒票活动通常会导致高昂的成本以及购买活动门票的粉丝的信任问题,尤其是在二级票务市场。为了解决这些问题,一些出版物和项目提议使用区块链技术来实现数字信任和门票可验证性,从而改进活动票务系统。然而,这些方法表现出相当大的隐私挑战,并且在可靠、高效的访客识别方面存在不足,而这对于控制二级市场交易是必要的。我们展示了如何利用称为自我主权身份 (SSI) 的终端用户数字身份管理的新范例来获得二级市场控制权。为此,我们遵循严格的设计科学研究方法来构建和评估基于 SSI 的活动票务框架。我们的研究结果表明,基于 SSI 的事件票务可以通过促进集中交换模型的实际实施来实现有效的二级市场控制。为了概括我们的结果,我们得出了高效、可靠和面向隐私的票证和身份验证以及撤销注册表的使用的设计原则。

更新日期:2022-07-30
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