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Beyond Frontiers: An Examination of Ethical Leadership and Job Resources in Customs Officers’ Well-Being
The Journal of Psychology ( IF 4.013 ) Pub Date : 2022-07-26 , DOI: 10.1080/00223980.2022.2095966
María Vera 1 , Israel Sánchez-Cardona 2 , Amapola Povedano 1
Affiliation  

Abstract

Analyzing factors that contribute to job burnout and job satisfaction among customs officers are crucial for customs administration effectiveness and the country’s safety. Based on the Conservation of Resources Theory (COR), we analyze how ethical leadership, job resources, and burnout play a role in customs officers’ job satisfaction. Online questionnaires were administered to 53.6% (n = 193) of the customs officers of one Latin American country. Hypotheses were tested through mediation analysis using PROCESS macro for SPSS. Results show that ethical leadership significantly relates to job resources and job satisfaction, but not to burnout. Ethical leadership relates to job satisfaction indirectly through job resources and burnout. The indirect effect serial mediation model (ethical leadership –> job resources –> burnout –> satisfaction) was significant. Our results provide evidence that ethical leadership is an important component to shape the perception of job resources (i.e. autonomy and task significance) and foremost to reduce stress and improve satisfaction.



中文翻译:

超越国界:对海关官员福祉中的道德领导和工作资源的考察

摘要

分析导致海关官员工作倦怠和工作满意度的因素对于海关管理效率和国家安全至关重要。基于资源保护理论(COR),我们分析了道德领导、工作资源和职业倦怠如何在海关官员的工作满意度中发挥作用。53.6% ( n = 193) 的一个拉丁美洲国家的海关官员。使用 SPSS 的 PROCESS 宏通过中介分析测试假设。结果表明,道德领导与工作资源和工作满意度显着相关,但与职业倦怠无关。道德领导通过工作资源和倦怠间接与工作满意度相关。间接效应系列中介模型(道德领导 -> 工作资源 -> 倦怠 -> 满意度)是显着的。我们的研究结果证明,道德领导是塑造工作资源(即自主权和任务重要性)感知的重要组成部分,最重要的是减少压力和提高满意度。

更新日期:2022-07-26
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