Purpose

The main purpose of this paper is to examine the direct effects of knowledge sharing and systems thinking on creativity and organizational sustainability in the hotel industry in Malaysia. In addition, the study aims to examine the mediation effect of creativity between knowledge sharing, systems thinking and organizational sustainability.

Design/methodology/approach

A survey method based on a questionnaire was used to gather data from 407 middle managers in the hotel industry in Malaysia. The partial least squares technique was used to examine the hypotheses.

Findings

The study found support for the effects of systems thinking and knowledge sharing on organizational sustainability. It also found support for the impact of creativity on organizational sustainability. Besides, the mediating role of creativity between systems thinking and organizational sustainability, and between knowledge sharing and organizational sustainability was also supported by data.

Originality/value

This is a pioneer work that has combined various human resources (i.e. systems thinking, knowledge sharing, creativity) to examine their impacts on organizational sustainability. Moreover, this work has established comparatively new relationships, i.e. the impact of systems thinking and knowledge sharing on creativity and organizational sustainability. In addition, the mediation role of creativity between systems thinking, knowledge sharing and organizational sustainability is relatively new in the literature. Furthermore, this study has confirmed the validity and reliability of knowledge sharing and organizational sustainability at first and second orders in the hotel industry in non-Western context.

中文翻译：

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知识共享和系统思维对组织可持续性的影响：创造力的中介作用

目的

本文的主要目的是研究知识共享和系统思维对马来西亚酒店业的创造力和组织可持续性的直接影响。此外，该研究旨在检验创造力在知识共享、系统思维和组织可持续性之间的中介作用。

设计/方法/方法

采用基于问卷的调查方法从马来西亚酒店业的 407 名中层管理人员那里收集数据。偏最小二乘法用于检验假设。

发现

该研究发现支持系统思维和知识共享对组织可持续性的影响。它还发现了创造力对组织可持续性的影响的支持。此外，创造力在系统思维与组织可持续性之间、知识共享与组织可持续性之间的中介作用也得到了数据的支持。

原创性/价值

这是一项开创性的工作，它结合了各种人力资源（即系统思维、知识共享、创造力）来检查它们对组织可持续性的影响。此外，这项工作建立了相对较新的关系，即系统思维和知识共享对创造力和组织可持续性的影响。此外，创造力在系统思维、知识共享和组织可持续性之间的中介作用在文献中相对较新。此外，本研究证实了非西方背景下酒店业一阶和二阶知识共享和组织可持续性的有效性和可靠性。