ABSTRACT

COVID-19 has impacted all spheres of life massively. Among the emerging studies on the psychosocial impact of the pandemic, few studies look specifically at how social workers are impacted. To understand this gap, this study surveyed 337 social workers. The findings showed that changes experienced in the workplace were enormous and caused secondary traumatic stress while engendering compassion satisfaction among social workers, but the presence of social support moderated to keep the secondary traumatic stress at bay. Resilience mediated association between social and workplace support and compassion fatigue. Social support seemed to have the largest effect on reducing stress through resilience. Workplace support also helped mitigate burnout. In conclusion, continued social and workplace support will be key to supporting social workers during a pandemic.

摘要

COVID-19 极大地影响了生活的各个领域。在关于大流行的心理社会影响的新兴研究中，很少有研究专门研究社会工作者是如何受到影响的。为了了解这一差距，本研究调查了 337 名社会工作者。研究结果表明，工作场所经历的变化是巨大的，并导致继发性创伤压力，同时在社会工作者中产生同情心，但社会支持的存在缓和了继发性创伤压力。弹性介导了社会和工作场所支持与同情疲劳之间的关联。社会支持似乎对通过复原力减轻压力的作用最大。工作场所的支持也有助于减轻倦怠。综上所述，