The main purpose of this study is to examine the factors that are critical to create business value from business analytics (BA). Therefore, we conduct a meta-analysis of 125 firm-level studies spanning ten years of research from across 26 countries. We found evidence that the social factors of BA, such as human resources, management capabilities, and organizational culture show a greater impact on business value, whereas technical aspects play a minor role in enhancing firm performance. Through these findings, we contribute to the ongoing debate concerning BA business value by synthesizing and validating the findings of the body of knowledge.

本研究的主要目的是检查对通过业务分析 (BA) 创造业务价值至关重要的因素。因此，我们对来自 26 个国家的 125 项公司层面的研究进行了荟萃分析，这些研究跨越了 10 年的研究。我们发现证据表明，BA 的社会因素，如人力资源、管理能力和组织文化，对商业价值的影响更大，而技术方面在提高公司绩效方面的作用较小。通过这些发现，我们通过综合和验证知识体系的发现，为正在进行的关于 BA 商业价值的辩论做出贡献。