ABSTRACT

As sport users continue to evolve, so must the approaches sport organisations take to optimally serve them. From the field of management, design thinking arises as a promising means of pursuing the human-centred generation of value for users. To establish the suitability of design thinking activities for use in sport management practice, we undertook a qualitative case study intervention within a commercial sport organisation. An activity derived from design practice, known as the Lightning Decision Jam (LDJ), met emergent criteria of suitability for adoption in practice. Further, the introduction of the activity linked to themes of design thinking in a manner consistent with previous explorations of design thinking in sport management research and practice. As such, this study builds on nascent but evolving work on design thinking in sport management and carries implications for both fields.

摘要

随着体育用户的不断发展，体育组织也必须采取最佳方式为他们服务。在管理领域，设计思维作为一种为用户追求以人为本的价值创造的有前途的手段而出现。为了确定设计思维活动在体育管理实践中的适用性，我们在商业体育组织内进行了定性案例研究干预。一项源自设计实践的活动，称为 Lightning Decision Jam (LDJ)，符合在实践中采用的适用性的紧急标准。此外，活动的介绍与设计思维的主题相关，其方式与之前在体育管理研究和实践中对设计思维的探索一致。像这样，