We review dynamic quality models both in single-agent setup and in a competitive framework. Our objectives are: (1) to give the reader a vantage point on the state of the art in this area, (2) to identify the boundaries between the different concepts of quality to help build a bridge between the various communities interested in the management of quality, and (3) to sketch out a research agenda for the area. The paper should not only be of interest to active researchers in the field, but also to a broader community of scholars and practitioners working in operations management, marketing, industrial engineering and operations research, who are interested in quality dynamics.

我们审查了单一代理设置和竞争框架中的动态质量模型。我们的目标是：(1) 让读者了解该领域的最新技术，(2) 确定不同质量概念之间的界限，以帮助在对管理感兴趣的各个社区之间架起一座桥梁质量，以及 (3) 勾勒出该领域的研究议程。这篇论文不仅应该引起该领域的活跃研究人员的兴趣，而且应该引起更广泛的对质量动态感兴趣的运营管理、市场营销、工业工程和运筹学领域的学者和从业者的兴趣。