This preface introduces the special issue on The Dark Sides of AI. The special issue offers six papers that focus on challenges of AI technology. In the twenty-first century, artificial intelligence (AI) is an extremely disruptive innovation that has attracted considerable attention from practitioners and academics. AI provides extensive, and unprecedented, opportunities for fundamental changes and extensive upgrades across many industries. This disruptive technology makes incredible things possible, such as autonomous vehicles, facial recognition payment, guidance robots, etc. More specifically, AI injects fresh vitality into digital business, and it facilitates the development of smart services and promotes digital transformation. Currently, AI is considered as one of the top five emerging technologies when enterprises attempt to implement the digital first strategy. It is predicted that 70% of organizations will develop AI architectures owing to the increasing maturity and availability of AI technology (Goasduff, 2021). The age of AI is coming without doubt. Recently, AI has attracted many academics attention in their corresponding fields. Many scholars have investigated the application of AI in different contexts such as information systems (e.g., Gursoy et al., 2019), tourism and hospitality (e.g., Li et al., 2019), marketing (e.g., Syam & Sharma, 2018), and financial management (e.g., Culkin & Das, 2017). Research results indicate that AI has the potential to change the way of interaction between organizations and customers, and brings higher business benefits (e.g., increasing efficiency, increasing effectiveness and decreasing cost). Despite these great benefits for a business, Tarafdar et al. (2013) have warned of the dark sides of information technology. AI technology is no exception. It is admitted that AI has potential to induce potential risks at the individual level, organization level and social level (Alt, 2018). However, extensive attention is paid to positive aspects of AI, while the dark sides of AI are receiving relatively little attention, especially from the academic community. Considering the importance and universality of AI, the significant negative consequences brought by AI to individuals, organizations and society deserve further exploration. Given the limited research on the dark sides of AI, we thus provide this special issue and encourage researchers to explore the important issues in the AI realm especially in the electronic market context, such as electronic commerce, social media, emergent digital platforms, etc.

中文翻译：

---

人工智能的阴暗面

本前言介绍了《人工智能的黑暗面》特刊。本期特刊提供了六篇专注于人工智能技术挑战的论文。二十一世纪，人工智能（AI）是一项极具颠覆性的创新，引起了从业者和学术界的广泛关注。人工智能为许多行业的根本变化和广泛升级提供了广泛且前所未有的机会。这种颠覆性的技术让不可思议的事情成为可能，例如自动驾驶汽车、面部识别支付、引导机器人等。更具体地说，人工智能为数字业务注入了新的活力，促进了智能服务的发展，推动了数字化转型。目前，当企业试图实施数字优先战略时，人工智能被认为是排名前五的新兴技术之一。由于人工智能技术的日益成熟和可用性，预计 70% 的组织将开发人工智能架构（Goasduff，2021 年）。毫无疑问，人工智能时代即将到来。最近，人工智能在其相应领域引起了许多学术界的关注。许多学者研究了人工智能在不同环境中的应用，例如信息系统（例如，Gursoy 等，2019）、旅游和酒店业（例如，Li 等，2019）、营销（例如，Syam & Sharma，2018）和财务管理（例如，Culkin & Das，2017）。研究结果表明，人工智能有可能改变组织与客户之间的交互方式，并带来更高的商业利益（例如，提高效率、提高效率和降低成本）。尽管对企业有这些巨大的好处，Tarafdar 等人。(2013) 警告信息技术的阴暗面。人工智能技术也不例外。众所周知，人工智能有可能在个人层面、组织层面和社会层面引发潜在风险（Alt，2018）。然而，人工智能的积极方面受到广泛关注，而人工智能的阴暗面受到的关注相对较少，尤其是学术界。考虑到人工智能的重要性和普遍性，人工智能给个人、组织和社会带来的重大负面后果值得进一步探索。鉴于对人工智能阴暗面的研究有限，