当前位置: X-MOL 学术J. Hosp. Tour. Manag. › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Trick or treat! How to reduce co-destruction behavior in tourism workplace based on conservation of resources theory?
Journal of Hospitality and Tourism Management ( IF 7.629 ) Pub Date : 2022-06-07 , DOI: 10.1016/j.jhtm.2022.05.016
Xinhua Guan , Jinhong Gong , Tzung-Cheng Huan

In the tourism industry, the phenomenon of value co-destruction is not uncommon, and it has become a stumbling block to the healthy and rapid development of the tourism industry. Based on the conservation of resources theory, this research explores the mechanism of the impact of organizational inducement on value co-destruction behavior in the workplace. Through a questionnaire survey of 624 frontline employees of tourism companies, this study finds that organizational inducement not only enhances the service rule commitment of employees but also helps reduce value co-destruction behavior in the workplace, service rule commitment mediates the buffering effect of organizational inducement on value co-destruction behavior in the workplace, and relational energy negatively moderates the impact of organizational inducement on service rule commitment. The findings of the study provide enlightenment on the most efficient measures an enterprise takes under the condition of limited resources.



中文翻译:

不给糖就捣蛋!如何基于资源节约理论减少旅游工作场所的共毁行为?

在旅游业中,价值共毁现象并不少见,已成为旅游业健康快速发展的绊脚石。本研究基于资源守恒理论,探讨组织诱因对工作场所价值共毁行为的影响机制。本研究通过对624名旅游企业一线员工的问卷调查发现,组织诱因不仅能增强员工的服务规则承诺,而且有助于减少工作场所的价值共毁行为,服务规则承诺在组织诱因的缓冲作用中起中介作用。对工作场所价值共毁行为的影响,关系能量负向调节组织诱导对服务规则承诺的影响。

更新日期:2022-06-08
down
wechat
bug