ABSTRACT

Empirical support for institutional influences on public service motivation (PSM) has been growing in recent years. Yet, we lack a concept and a measure that captures the capacity of public institutions to energise and propel members to perform meaningful public service and pursue the common good. This study aims to address this gap by presenting a conceptual foundation of institutional PSM. By extending PSM from the individual to the institutional level, we lay the groundwork for a fundamentally different approach to PSM measurement. We draw upon multiple theories and empirical studies to propose that institutional PSM consists of four pillars: public-service orientation, legitimacy, merit, and support. We then present research propositions for studying institutional PSM.

摘要

近年来，对公共服务动机（PSM）的制度影响的实证支持一直在增长。然而，我们缺乏一个概念和衡量公共机构能力的概念和措施，以激发和推动成员执行有意义的公共服务和追求共同利益。本研究旨在通过提出制度 PSM 的概念基础来解决这一差距。通过将 PSM 从个人扩展到机构层面，我们为 PSM 测量的根本不同方法奠定了基础。我们借鉴多种理论和实证研究，提出制度 PSM 由四个支柱组成：公共服务导向、合法性、优点和支持。然后，我们提出研究机构 PSM 的研究命题。