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Based on outcomes? Challenges and (missed) opportunities of measuring social outcomes in outcome-based contracting
International Public Management Journal ( IF 2.951 ) Pub Date : 2022-06-02 , DOI: 10.1080/10967494.2022.2077490
Benedetta De Pieri 1 , Veronica Chiodo 1 , Francesco Gerli 1, 2
Affiliation  

Abstract

Although outcome measurement is a key element of outcome-based contracting, the main challenges related to the measurement processes in these programs are still under-investigated. To fill this gap, this article examinates the challenges and opportunities of measuring social outcomes in outcome-based contracting, focusing particularly on three main areas: the design of measurement processes; the definition of outcomes, metrics, and targets; and the practical implications of the measurement processes. The analysis focuses on four case studies in the UK. Regarding the measurement of payment outcomes, our results bring into question the viability of outcome-based contracting for providing evidence that can inform policymaking. However, the results highlight the opportunities emerging from the measurement of outcomes not related to the payment mechanism and from involving different stakeholders in the measurement process. Finally, we discuss future research on the influence of governance and bargaining power on the measurement of outcome-based contracting.



中文翻译:

基于结果?在基于成果的合同中衡量社会成果的挑战和(错过的)机会

摘要

尽管结果衡量是基于结果的合同的一个关键要素,但与这些计划中的衡量过程相关的主要挑战仍未得到充分研究。为了填补这一空白,本文探讨了在基于成果的合同中衡量社会成果的挑战和机遇,特别关注三个主要领域:衡量过程的设计;结果、指标和目标的定义;以及测量过程的实际影响。该分析重点关注英国的四个案例研究。关于支付结果的衡量,我们的结果对基于结果的合同提供可为政策制定提供信息的证据的可行性提出了质疑。然而,结果凸显了衡量与支付机制无关的成果以及让不同利益攸关方参与衡量过程所带来的机遇。最后,我们讨论了治理和议价能力对基于结果的契约衡量的影响的未来研究。

更新日期:2022-06-02
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