Abstract Technological mediation describes the process where internet service providers (ISPs) translate telecommunications network innovations from the “technological frontier” to their particular commercial context. Although the original conception defined three obstacles during this process (technical, commercial, and structural), how these obstacles unfold has yet to be fully investigated. Using a qualitative case study with a rural ISP, we identify extensions to the model, in particular emotional response during mediation and their relationship to the dynamic elements mediation process. This illuminates how commercial market maturation impacts the organizations adopting these technologies, and the impacts of experience on the dynamic nature of technological mediation.

中文翻译：

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互联网服务提供商采用新兴网络技术的动态视角：以部落数字村庄为例

摘要 技术中介描述了互联网服务提供商 (ISP) 将电信网络创新从“技术前沿”转化为特定商业环境的过程。尽管最初的概念在此过程中定义了三个障碍（技术、商业和结构），但这些障碍如何展开仍有待充分研究。使用农村 ISP 的定性案例研究，我们确定了模型的扩展，特别是调解期间的情绪反应及其与动态元素调解过程的关系。这阐明了商业市场的成熟如何影响采用这些技术的组织，以及经验对技术中介动态性质的影响。