Background: Web-based interventions have proven to be effective not only in clinical populations but also in the occupational setting. Recent studies conducted in the work environment have focused on the effectiveness of these interventions. However, the role of employees’ acceptability of web-based interventions and programs has not yet enjoyed a similar level of attention. Objective: The objective of this systematic review was to conduct the first comprehensive study on employees’ level of acceptability of web-based mental health interventions based on direct and indirect measures, outline the utility of different types of web-based interventions for work-related mental health issues, and build a research base in the field. Methods: The search was conducted between October 2018 and July 2019 and allowed for any study design. The studies used either qualitative or quantitative data sources. The web-based interventions were generally aimed at supporting employees with their mental health issues. The study characteristics were outlined in a table as well as graded based on their quality using a traffic light schema. The level of acceptability was individually rated using commonly applied methods, including percentile quartiles ranging from low to very high. Results: A total of 1303 studies were identified through multiple database searches and additional resources, from which 28 (2%) were rated as eligible for the synthesis. The results of employees’ acceptability levels were mixed, and the studies were very heterogeneous in design, intervention characteristics, and population. Approximately 79% (22/28) of the studies outlined acceptability measures from high to very high, and 54% (15/28) of the studies reported acceptability levels from low to moderate (overlap when studies reported both quantitative and qualitative results). Qualitative studies also provided insights into barriers and preferences, including simple and tailored application tools as well as the preference for nonstigmatized language. However, there were multiple flaws in the methodology of the studies, such as the blinding of participants and personnel. Conclusions: The results outline the need for further research with more homogeneous acceptability studies to draw a final conclusion. However, the underlying results show that there is a tendency toward general acceptability of web-based interventions in the workplace, with findings of general applicability to the use of web-based mental health interventions.

中文翻译：

---

工作场所基于网络的心理健康干预的可接受性：系统评价

背景：基于网络的干预措施已被证明不仅在临床人群中有效，而且在职业环境中也有效。最近在工作环境中进行的研究集中在这些干预措施的有效性上。然而，员工对基于网络的干预措施和计划的接受程度的作用尚未得到类似程度的关注。目的：本系统评价的目的是对员工对基于直接和间接措施的基于网络的心理健康干预的接受程度进行第一次全面研究，概述不同类型的基于网络的干预措施对工作相关的效用心理健康问题，并建立该领域的研究基地。方法：搜索在 2018 年 10 月至 2019 年 7 月之间进行，并允许进行任何研究设计。这些研究使用了定性或定量数据源。基于网络的干预措施通常旨在支持员工解决心理健康问题。研究特征在表格中进行了概述，并使用交通灯模式根据其质量进行了分级。可接受性水平使用常用方法单独评估，包括从低到非常高的百分位数四分位数。结果：通过多个数据库搜索和其他资源，总共确定了 1303 项研究，其中 28 项（2%）被评为符合合成条件。员工接受程度的结果参差不齐，研究在设计、干预特征和人群方面也存在很大差异。大约 79% (22/28) 的研究概述了从高到非常高的可接受性措施，54% (15/28) 的研究报告了从低到中等的可接受性水平（当研究报告定量和定性结果时重叠）。定性研究还提供了对障碍和偏好的见解，包括简单和量身定制的应用工具以及对非污名化语言的偏好。然而，研究方法存在多个缺陷，结论：结果概述了进一步研究的必要性，通过更均匀的可接受性研究得出最终结论。然而，基本结果表明，在工作场所，基于网络的干预存在普遍接受的趋势，发现普遍适用于基于网络的心理健康干预的使用。