Purpose

This article presents a systematic review of research into the teaching and learning of communication skills in social work education.

Methods

We conducted a systematic review, adhering to the Cochrane Handbook of Systematic Reviews for Interventions and PRISMA reporting guidelines for systematic reviews and meta-analyses.

Results

Sixteen records reporting on fifteen studies met the eligibility criteria. Studies consisted of randomised trials and quasi-experimental designs. Outcome measures included knowledge, attitudes and skills. Significant heterogeneity meant a narrative synthesis rather than meta-analysis was undertaken. Systematic communication skills training supports the development of students’ communication skills including the demonstration of expressed empathy and interviewing skills.

Discussion

The existing body of literature is limited but promising. Researchers conducting studies into communication skills training should seek to carry out robust and rigorous outcomes-focused studies. Further investigation into the theoretical underpinnings of the educational interventions and the roles played by key stakeholders is also required.

中文翻译：

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社会工作教育中沟通技巧的教与学

目的

本文对社会工作教育中沟通技巧的教与学的研究进行了系统的回顾。

方法

我们进行了系统评价，遵循 Cochrane 干预系统评价手册和系统评价和荟萃分析的 PRISMA 报告指南。

结果

报告 15 项研究的 16 条记录符合资格标准。研究包括随机试验和准实验设计。结果测量包括知识、态度和技能。显着的异质性意味着进行了叙述性综合而不是荟萃分析。系统的沟通技巧培训支持学生沟通技巧的发展，包括表达同理心和面试技巧的展示。

讨论

现有的文献是有限的，但很有希望。对沟通技巧培训进行研究的研究人员应寻求进行稳健而严格的以结果为中心的研究。还需要进一步调查教育干预的理论基础以及主要利益相关者所扮演的角色。