Purpose

The purpose of this study was to examine the extent to which organisational capabilities do impact the performance of small- and medium-sized enterprises (SMEs) in Ghana.

Design/methodology/approach

A cross-sectional survey design was used for the study. Data was collected from 306 SMEs from different sectors of the economy. The partial least square structural equation modelling was used to analyse the relationships between organisational capabilities and SMEs’ performance measured by their financial viability.

Findings

The findings reveal as predicted that four out of the five organisational capabilities tested were indeed important predictors of SMEs’ financial viability. Specifically, managerial capability, supply chain capability, operations capability and marketing capability were found to positively and significantly impact SMEs’ financial viability. The findings further reveal that firm size does not moderate the relationship between these capabilities and financial viability.

Research limitations/implications

This study was undertaken in a developing economy with peculiar business operating conditions and, thus, may limit the generalisability of the findings.

Practical implications

The findings suggest that key organisational capability development is critical for enhancing the financial viability of firms, confirming four of such critical capabilities that are needed by SMEs. The findings further suggest the need for firms irrespective of size to develop organisational capabilities.

Originality/value

This study has empirically established that developing managerial capability, supply chain capability, operations capability and marketing capability are important success factors if SMEs, irrespective of size, intend to enhance their financial viability.

中文翻译：

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组织能力对中小企业绩效的影响

目的

本研究的目的是检验组织能力对加纳中小型企业 (SME) 绩效的影响程度。

设计/方法/方法

该研究采用横断面调查设计。数据来自不同经济部门的 306 家中小企业。偏最小二乘结构方程模型用于分析组织能力与中小企业财务可行性衡量的绩效之间的关系。

发现

调查结果表明，所测试的五项组织能力中有四项确实是中小企业财务生存能力的重要预测指标。具体而言，发现管理能力、供应链能力、运营能力和营销能力对中小企业的财务生存能力产生积极而显着的影响。研究结果进一步表明，公司规模不会调节这些能力与财务可行性之间的关系。

研究限制/影响

这项研究是在具有特殊商业运营条件的发展中经济体中进行的，因此可能会限制研究结果的普遍性。

实际影响

研究结果表明，关键的组织能力发展对于提高公司的财务可行性至关重要，证实了中小企业所需的四种关键能力。研究结果进一步表明，无论规模大小，企业都需要发展组织能力。

原创性/价值

本研究实证表明，如果中小企业（无论规模大小）打算提高其财务生存能力，发展管理能力、供应链能力、运营能力和营销能力是重要的成功因素。