This study draws from the information technology (IT)-enabled organizational capabilities perspective, technology affordance theory, and theoretical foundations of organizational gamification to examine how firms’ usage of mobile technology may be associated with the execution of human resource (HR) gamification initiatives and its effect on employee job performance and financial performance. Our central thesis was tested with a survey dataset from 134 firms. We found that: (1) Mobile technology-enabled HR gamification initiative improves job satisfaction and employee engagement and (2) employee engagement and job satisfaction are the pathways to improve job performance and create business value from IT.

本研究从信息技术 (IT) 支持的组织能力视角、技术可供性理论和组织游戏化的理论基础出发，研究企业对移动技术的使用如何与人力资源 (HR) 游戏化计划的执行和它对员工工作绩效和财务绩效的影响。我们的中心论点通过来自 134 家公司的调查数据集进行了测试。我们发现：(1) 移动技术支持的人力资源游戏化计划提高了工作满意度和员工敬业度；(2) 员工敬业度和工作满意度是提高工作绩效和利用 IT 创造业务价值的途径。