Using the current empirical landscape of police responses to people in mental health crisis as a backdrop, this methods paper makes an argument for the central role of collaborative co-design and production by diverse community experts and stakeholders to build transformative specialized training for frontline officers. Subject matter experts (SMEs) from across key domains participated in focus groups and curriculum creation, with outputs being the co-development of a conceptual approach and an innovative experiential learning training program. Part 1 unpacks the team’s conceptual development of a relational policing approach. This humanized method is shaped by procedural justice, trauma-informed, person-centred, and cultural safety frameworks. Part 2 details the co-production of a novel problem-based training method for a police service in Southern Ontario, Canada. The program centres on the acquisition of core competencies related to relational policing, de-escalation, and mental health crisis response. The training was designed to bring learners through a spectrum of authentic crisis scenarios: from observer-participant scenarios informed by Forum Theatre methods and targeted SME feedback to a range of high-fidelity assessment simulations that test officers’ abilities to effectively communicate, de-escalate, and make decisions under stress. This program offers repeated opportunities for officers to practice alternative crisis management strategies in scenarios that might otherwise result in the use of force.

以当前警方对精神健康危机人群的反应经验为背景，本方法论文论证了不同社区专家和利益相关者的协作共同设计和生产在为一线警官建立变革性专业培训方面的核心作用。来自各个关键领域的主题专家 (SME) 参与了焦点小组和课程创建，成果是共同开发概念方法和创新的体验式学习培训计划。第 1 部分解开团队对关系监管方法的概念开发. 这种人性化的方法受到程序正义、创伤知情、以人为本和文化安全框架的影响。第 2 部分详细介绍了为加拿大安大略省南部的警察部门共同制作的一种新的基于问题的培训方法。该计划以获取与关系警务、降级和心理健康危机应对相关的核心能力为中心。该培训旨在让学习者了解一系列真实的危机情景：从通过论坛剧院方法和有针对性的 SME 反馈了解的观察员-参与者情景，到测试官员有效沟通、降级能力的一系列高保真评估模拟，并在压力下做出决定。