Abstract

This article presents a tool to disclose public values as emergent properties of needs on a systemic basis applied to a city district in Rotterdam. A tool which enables the public manager to identify public values in any territory based on how people think and feel about society. To accomplish this, it uses Group Model Building (GMB) principles to elicit the mental models that individuals use to make sense of their environment. The results show how the tool enhances a manager’s situational awareness and could assists him with information-driven service delivery.

中文翻译：

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公开价值：基于群体模型构建的公民视角

摘要

本文介绍了一种工具，可在系统基础上将公共价值作为需求的紧急属性公开，并应用于鹿特丹市区。一种工具，使公共管理者能够根据人们对社会的看法和感受来确定任何领域的公共价值观。为此，它使用组模型构建 (GMB) 原则来引出个人用来理解其环境的心理模型。结果显示了该工具如何增强经理的态势感知能力并帮助他提供信息驱动的服务。