Purpose

This study investigated how students of the Faculties of Humanities and Education and Social Sciences at a Caribbean University sought information during the COVID-19 pandemic, identified challenges they experienced in seeking information for academic tasks and how satisfied they were with the Library's provision of electronic resources and services during this period.

Design/methodology/approach

A quantitative survey design was adopted for this study. Data were collected using an online questionnaire. Descriptive and inferential statistics were used to analyse the data.

Findings

This study revealed that undergraduates relied upon lecture notes to complete assignments during the COVID-19 pandemic. Undergraduate students have developed a definite information-seeking pattern, which did not change during the pandemic. They tend to use information channels that require the least effort. Postgraduate students used a variety of Library information channels but primarily used electronic journals. On the whole, students experienced challenges while seeking information via the channels provided by the Library. Students were neither satisfied nor dissatisfied with the Library's provision of electronic resources and services.

Research limitations/implications

The study used non-probability sampling and only included students from two faculties at one university. As a result, the findings may not be generalized to the entire student population or all Caribbean universities.

Practical implications

The results of this study can be used to identify the difficulties students are having in accessing information from the Library and gauge service delivery.

Originality/value

This paper contributes to the scholarship from the Caribbean written to show whether students' information-seeking behaviour changed during the COVID-19 pandemic.

中文翻译：

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COVID-19 大流行期间加勒比大学学生的信息寻求行为

目的

这项研究调查了加勒比大学人文与教育和社会科学学院的学生在 COVID-19 大流行期间如何寻找信息，确定了他们在为学术任务寻找信息时遇到的挑战，以及他们对图书馆提供的电子资源的满意度和此期间的服务。

设计/方法/方法

本研究采用定量调查设计。使用在线问卷收集数据。描述性和推论性统计用于分析数据。

发现

这项研究表明，本科生在 COVID-19 大流行期间依靠讲义完成作业。本科生已经形成了明确的信息搜索模式，这种模式在疫情期间没有改变。他们倾向于使用需要最少努力的信息渠道。研究生使用多种图书馆信息渠道，但主要使用电子期刊。总体而言，学生在通过图书馆提供的渠道获取信息时遇到了挑战。学生对图书馆提供的电子资源和服务既不满意也不满意。

研究限制/影响

该研究使用非概率抽样，只包括来自一所大学两个学院的学生。因此，研究结果可能无法推广到整个学生群体或所有加勒比大学。

实际影响

这项研究的结果可用于确定学生在从图书馆获取信息和衡量服务提供方面的困难。

原创性/价值

本文为加勒比地区的奖学金做出了贡献，旨在展示在 COVID-19 大流行期间学生的信息寻求行为是否发生了变化。