This research is aimed at examining the motivational elements that the social worker specialised in immigration considers as determinants of their job satisfaction and dissatisfaction. An instrument was designed and validated to collect these perceptions in quantitative and qualitative terms, among a sample composed of 100 social services professionals from 43 localities in Galicia, Spain. The findings report that, while labour satisfaction is associated with intrinsic aspects of their job (such as personal self-fulfilment and constant contact with clients), the main sources of dissatisfaction relate to organisational and extrinsic work aspects (like workload, lack of support or excess of bureaucracy).

本研究旨在研究移民专业社会工作者认为决定其工作满意度和不满的动机因素。设计并验证了一种工具，以从西班牙加利西亚 43 个地区的 100 名社会服务专业人员组成的样本中以定量和定性的方式收集这些看法。调查结果表明，虽然劳动满意度与其工作的内在方面（如个人自我实现和与客户的持续联系）相关，但不满意的主要来源与组织和外在工作方面（如工作量、缺乏支持或过度的官僚主义）。