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Meeting technologies and recordkeeping: a preliminary study
Records Management Journal Pub Date : 2021-12-31 , DOI: 10.1108/rmj-07-2021-0028
Fiorella Foscarini 1 , Madeleine Krucker 1 , Danyse Golick 2
Affiliation  

Purpose

The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping.

Design/methodology/approach

Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual.

Findings

Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration.

Originality/value

Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.



中文翻译:

会议技术和记录保存:初步研究

目的

本研究的目的是提高人们对使用数字技术进行商务会议的利弊的认识,并确定关键问题。从面对面会议到虚拟会议的转变会产生多种后果,其中一些会影响记录保存。

设计/方法/方法

本研究借鉴记录管理、人类学、组织理论和计算机科学的研究成果,建立了物理会议空间和记录保存的规范,并探讨了这些规范在会议变为虚拟时如何受到挑战。

发现

虚拟会议允许跨时间和跨空间的协作,并提供现场会议中不存在的多种可供性;但是,它们也涉及技术访问的额外障碍和用户注意力的减少。虚拟会议还可以创建、捕获和共享更多的上下文数据,而这种增加的文档对传统的记录保存模式提出了挑战。会议技术也具有令人担忧的侵入性。这项研究表明,在虚拟会议空间的设计中已经忽略了对隐私的担忧,因此作者建议对其进行更彻底的考虑。

原创性/价值

会议是组织生活的一个普遍特征,其重要性在记录保存文献中被忽视了。通过以新颖且必要的方式将面对面会议和虚拟会议的研究结合起来,作者开始填补空白,并希望激发进一步的研究。

更新日期:2022-02-09
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