ABSTRACT

Purpose

The purpose of the present study was to investigate the information services provided by public libraries to information-poor in the most populous province of Punjab. In addition, the challenges faced by public libraries in providing desired information services to information-poor were reviewed.

Methodology

The study was quantitative in nature. The survey research method was used. The data was collected through a structured questionnaire.

Findings

The results indicated that public libraries were struggling to provide the required information services to information poor. Lack of government funding was one of the biggest challenges in providing required services, as reported by public libraries. Further lack of information policy and inadequate information and communication technology infrastructure were identified as key challenges in providing required information services to information poor.

Originality

The present study addressed the information services of public libraries to information-poor which is unique in its nature.

中文翻译：

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他们是否在为信息贫乏者提供便利？旁遮普邦公共图书馆信息服务评价

摘要

目的

本研究的目的是调查公共图书馆向人口最多的旁遮普省的信息匮乏者提供的信息服务。此外，还审查了公共图书馆在向信息贫乏者提供所需信息服务方面所面临的挑战。

方法

该研究本质上是定量的。采用调查研究法。数据是通过结构化问卷收集的。

发现

结果表明，公共图书馆正在努力为信息匮乏的人提供所需的信息服务。据公共图书馆报道，缺乏政府资金是提供所需服务的最大挑战之一。进一步缺乏信息政策以及信息和通信技术基础设施不足被确定为向信息贫乏者提供所需信息服务的主要挑战。

独创性

本研究探讨了公共图书馆为信息贫乏者提供的信息服务，这在其性质上是独一无二的。