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How can logistics service providers foster supply chain collaboration in logistics triads? Insights from the Italian grocery industry
Supply Chain Management ( IF 11.263 ) Pub Date : 2021-12-21 , DOI: 10.1108/scm-03-2021-0120
Lorenzo Bruno Prataviera 1 , Alessandro Creazza 2 , Fabrizio Dallari 2 , Marco Melacini 3
Affiliation  

Purpose

Collaborative solutions are increasingly being proposed to generate value in supply chains. Concurrently, firms have progressively outsourced logistics operations to logistics service providers (LSPs). However, many questions remain unsolved regarding the role played by LSPs in supporting supply chain collaboration (SCC) in triadic rather than dyadic contexts. This study aims to explore the relational mechanisms that LSPs can leverage to foster value creation through collaboration, elaborating on an existing theory about SCC by focussing on logistics triads.

Design/methodology/approach

By leveraging the view of the network theory, a multiple case study approach was adopted. Seven cases having logistics triads as units of analysis were identified and analysed within the Italian grocery supply chain, allowing for empirical investigation with a middle-range approach to extend the previous theory.

Findings

LSPs are pivotal actors that can actively promote SCC. LSPs can exploit large volumes and asset availability to increase efficiency while improving logistics flexibility and developing regular and trustworthy relationships with the other triad members. Building upon their logistics capabilities and the relational mechanisms in place, LSPs can help manufacturers collaborate with retailers by improving mutual trust and communication, acting as trust builders or trust conductors within the triad.

Originality/value

The study explores the role of LSPs in logistics triads, extending the previous literature. It highlights that LSPs facilitate not only supply and demand integration but also relational integration between firms. Trust emerges as a fundamental building block for SCC, as LSPs can look beyond economic benefits to foster partnerships that empower the co-development of original collaborative solutions.



中文翻译:

物流服务供应商如何在物流三位一体中促进供应链协作?来自意大利杂货行业的见解

目的

越来越多地提出协作解决方案以在供应链中创造价值。同时,公司逐渐将物流业务外包给物流服务提供商 (LSP)。然而,关于 LSP 在支持三元而非二元环境中的供应链协作 (SCC) 中所扮演的角色,许多问题仍未解决。本研究旨在探索 LSP 可以通过合作促进价值创造的关系机制,通过关注物流三元组来阐述关于 SCC 的现有理论。

设计/方法/方法

通过利用网络理论的观点,采用了多案例研究方法。在意大利杂货供应链中识别和分析了七个以物流三合会为分析单位的案例,允许使用中间方法进行实证调查以扩展先前的理论。

发现

LSP 是可以积极促进 SCC 的关键参与者。LSP 可以利用大容量和资产可用性来提高效率,同时提高物流灵活性并与其他三合会成员建立定期和值得信赖的关系。建立在其物流能力和现有关系机制的基础上,LSP 可以通过增强相互信任和沟通,在三位一体中充当信任构建者或信任引导者,帮助制造商与零售商合作。

原创性/价值

该研究探讨了 LSP 在物流三位一体中的作用,扩展了先前的文献。它强调了 LSP 不仅促进了供需整合,还促进了企业之间的关系整合。信任成为 SCC 的一个基本组成部分,因为 LSP 可以超越经济利益来培养伙伴关系,从而促进原始协作解决方案的共同开发。

更新日期:2021-12-20
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