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The future of workplace coaching – an explorative Delphi study
Coaching: An International Journal of Theory, Research and Practice Pub Date : 2021-12-10 , DOI: 10.1080/17521882.2021.2014542
Carsten C. Schermuly 1 , Carolin Graßmann 2 , Silvano Ackermann 3 , Robert Wegener 3
Affiliation  

ABSTRACT

Current mega-trends and the Covid-19 pandemic are influencing the future of work. Workplace coaching is directly and indirectly affected by these changes in numerous ways, which is why we have conducted a Delphi study about the future of workplace coaching. We followed the standard procedures for this technique, using 16 structured interviews and identifying 15 future workplace coaching scenarios. These scenarios were evaluated for their estimated prevalence in 2020 and 2030 and desirability by N = 822 (before the pandemic) and N = 337 (during the pandemic), with market participants from German-speaking countries. To explore different perspectives, four different groups were recruited: coaches, HR professionals, representatives of coaching associations and coaching institutes. The prevalence of digitally-related scenarios is rated significantly higher for 2030. At the same time, artificial intelligence, algorithm-based programs, online coaching and online coach training are rather disliked, especially by coaches who prefer high quality, face-to-face coaching processes. During the Covid-19 pandemic, these scenarios were estimated to be more likely than beforehand.



中文翻译:

职场教练的未来——一项探索性的德尔福研究

摘要

当前的大趋势和 Covid-19 大流行正在影响工作的未来。职场教练在许多方面直接和间接地受到这些变化的影响,这就是为什么我们对职场教练的未来进行了德尔福研究。我们遵循了这项技术的标准程序,使用了 16 次结构化访谈并确定了 15 个未来的工作场所辅导场景。评估了这些情景在 2020 年和 2030 年的估计流行率以及N  = 822(大流行之前)和N = 337(大流行期间),来自德语国家的市场参与者。为了探索不同的视角,我们招募了四个不同的群体:教练、人力资源专业人士、教练协会和教练机构的代表。2030 年数字化相关场景的普及率明显更高。同时,人工智能、基于算法的程序、在线教练和在线教练培训相当不受欢迎,尤其是那些更喜欢高质量、面对面的教练辅导过程。在 Covid-19 大流行期间,估计这些情况比以前更有可能发生。

更新日期:2021-12-10
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