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Digital dissemination skills in public libraries
Digital Library Perspectives Pub Date : 2021-12-01 , DOI: 10.1108/dlp-03-2021-0018
Bo Skøtt 1
Affiliation  

Purpose

The purpose of this paper is to investigate what con`sequences the digitisation of public libraries’ knowledge dissemination and the transition to online services has, for library staff members’ perception of their skills. This discussion is interesting because library staff members, by politicians, stakeholders, and other opinion makers, have been appointed as key facilitators of citizens’ continued attachment to civil society and the labour market.

Design/methodology/approach

This study is based on interviews with library staff members at Danish public libraries. Empirical data were collected through semi-structured e-mail interviews, based on an interview formula, and via follow-up telephone conversations. Library professional rapports and research literature were identified and applied as a theoretical framework in the creation of the analytical apparatus.

Findings

There were several different explanatory models available when respondents had to articulate their current challenges. The first model regarded the library staff members’ lack of skills as a political-organisational issue, occurring because of a lack of invest in their continuing education. Continuing education had therefore become a personal matter. The second model highlighted the library staff members’ lack of skills as an individual, library professional problem, where the responsibility for solving the problem lay with the individual employee.

Originality/value

Several studies have been conducted on library staff members’ skills and how they change, due to the transition to digital forms of dissemination. The present study strives to give employees a voice, which is why the respondents’ experiences are the starting point for the analytical work. Such studies are essential to understanding the extent and nature of the problem.



中文翻译:

公共图书馆的数字传播技能

目的

本文的目的是调查公共图书馆知识传播的数字化和向在线服务过渡的后果,对图书馆工作人员对其技能的看法。这次讨论很有趣,因为图书馆工作人员被政治家、利益相关者和其他舆论制定者任命为公民继续依附于公民社会和劳动力市场的关键促进者。

设计/方法/方法

本研究基于对丹麦公共图书馆图书馆工作人员的采访。经验数据是通过半结构化电子邮件访谈、基于访谈公式和后续电话交谈收集的。图书馆专业报告和研究文献被确定并作为创建分析仪器的理论框架应用。

发现

当受访者必须阐明他们当前的挑战时,有几种不同的解释模型可用。第一个模型将图书馆工作人员缺乏技能视为一个政治组织问题,这是由于缺乏对他们继续教育的投资而发生的。因此,继续教育已成为个人事务。第二个模型突出了图书馆工作人员作为个人的技能缺乏,图书馆专业问题,解决问题的责任在于个人员工。

原创性/价值

由于向数字传播形式的转变,已经对图书馆工作人员的技能以及他们如何变化进行了几项研究。本研究力求让员工有发言权,这就是为什么受访者的经历是分析工作的起点。此类研究对于了解问题的程度和性质至关重要。

更新日期:2021-12-01
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