The COVID-19 pandemic has incurred a substantial economic and social impact around the world. Many sectors have been drastically affected but the tourism and hospitality industry was one of the hardest hit by the COVID-19 outbreak globally. The coronavirus pandemic has caused direct losses of half-billion Omani Rial to the tourism sector. This pandemic has also exacerbated the mental health of business owners of the tourism and hospitality industry in Oman. This research aims to investigate the economic and social impacts of COVID-19 on the tourism and hospitality sector of Oman. The data was collected from business owners of micro, small, medium, and large size-companies operating in the tourism and hospitality industry. A structured questionnaire was distributed and data collection was done from September 2020 to January 2021. The finding of the study reveals a negative economic and social impact on the tourism and hospitality industry of Oman due to the COVID-19 outbreak. The economic impact includes financial loss, reduction in customer demand at a national and international level, disruptions in the logistics and distribution channels, ruined the relationship with suppliers, customers, and employees. The social impact included depression, irritation, anxiety, and stress among the business owners about the present and future conditions. This study has given valuable suggestion to mitigate the negative economic and social impact on the tourism and hospitality industry of Oman. The finding of the study will support the government to boost the tourism and hospitality industry in Oman.

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COVID-19 对旅游业和酒店业的经济和社会影响：来自阿曼的案例研究

COVID-19 大流行在世界范围内产生了巨大的经济和社会影响。许多行业都受到了严重影响，但旅游业和酒店业是全球 COVID-19 疫情中受灾最严重的行业之一。冠状病毒大流行给旅游业造成了 5 亿阿曼里亚尔的直接损失。这种流行病还加剧了阿曼旅游和酒店业企业主的心理健康。本研究旨在调查 COVID-19 对阿曼旅游和酒店业的经济和社会影响。这些数据是从旅游和酒店业经营的微型、小型、中型和大型公司的企业主那里收集的。分发了结构化问卷，并于 2020 年 9 月至 2021 年 1 月完成了数据收集。该研究的结果表明，由于 COVID-19 的爆发，阿曼的旅游业和酒店业受到了负面的经济和社会影响。经济影响包括财务损失、国家和国际层面的客户需求减少、物流和分销渠道中断、与供应商、客户和员工的关系破裂。社会影响包括企业主对当前和未来状况的抑郁、恼怒、焦虑和压力。本研究为减轻对阿曼旅游业和酒店业的负面经济和社会影响提供了宝贵的建议。该研究的结果将支持政府促进阿曼的旅游业和酒店业。