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“Exhausted and depleted” staff pose risk to quality of NHS and social care, warns CQC
The BMJ ( IF 105.7 ) Pub Date : 2021-10-22 , DOI: 10.1136/bmj.n2591
Ingrid Torjesen 1
Affiliation  

The health and social care workforce is drained of resilience and capacity, from sustained pressure during the pandemic, and this will have consequences for the quality of care if it is not tackled, the Care Quality Commission has warned. “The negative impact of working under this sustained pressure, including anxiety, stress, and burnout, cannot be underestimated,” said the CQC in its annual assessment of the state of health and social care in England.1 “As we approach winter, the workforce who face the challenges ahead are exhausted and depleted, which has implications for the quality of care. They cannot work any harder—they need support to work differently.” NHS staff were surrounded by serious illness and death at unprecedented levels during the pandemic, while often struggling for support and resources, the report said. Around 19% were redeployed, and 34% were working on covid-19 …

中文翻译:

CQC 警告称,“精疲力竭”的员工对 NHS 和社会护理的质量构成风险

护理质量委员会警告说,由于大流行期间的持续压力,卫生和社会护理人员的应变能力和能力被耗尽,如果不加以解决,这将对护理质量产生影响。“在这种持续压力下工作的负面影响,包括焦虑、压力和倦怠,不容低估,”CQC 在其对英格兰健康和社会保健状况的年度评估中说。面临未来挑战的劳动力已经筋疲力尽,这对护理质量产生了影响。他们不能更努力地工作——他们需要支持才能以不同的方式工作。” 报告称,NHS 工作人员在大流行期间遭受前所未有的严重疾病和死亡,同时经常为支持和资源而苦苦挣扎。
更新日期:2021-10-22
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