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The learning, compliance, and psychological costs of applying for the Disability Support Pension
Australian Journal of Public Administration ( IF 2.140 ) Pub Date : 2021-10-19 , DOI: 10.1111/1467-8500.12518
Alex Collie 1 , Luke Sheehan 1 , Ashley McAllister 2 , Genevieve Grant 3
Affiliation  

The Disability Support Pension (DSP) provides financial support to more than 750,000 Australians with permanent physical, intellectual or psychiatric impairments that prevent them from engaging in employment. We sought to characterise the information, compliance and psychological costs of applying for the DSP. A cohort of 518 DSP applicants and recipients completed a questionnaire capturing medical, disability, benefit and demographic data. The questionnaire also included an Administrative Burden (AB) scale that was co-developed with disability advocates and people with lived experience of DSP processes. Most respondents reported high or very high scores on three sub-scales assessing information, compliance and psychological costs. In logistic regression models, DSP applicants reported greater costs than DSP recipients across all three scales. People with poorer health-related quality of life, younger age and less education reported higher costs, consistent with the observation of an inequitable distribution of administrative burden in AB theory. All three scales had acceptable reliability. Study findings suggest that DSP applicants find the application process challenging and stressful. These effects are more pronounced in people who have applied for the DSP than those currently receiving the DSP, and in those with lower human capital.

中文翻译:

申请残疾支持养老金的学习、合规和心理成本

Disability Support Pension (DSP) 为超过 750,000 名患有永久性身体、智力或精神障碍而无法就业的澳大利亚人提供财政支持。我们试图描述申请 DSP 的信息、合规性和心理成本。一组 518 名 DSP 申请人和接受者完成了一份问卷,其中包含医疗、残疾、福利和人口统计数据。该问卷还包括与残疾倡导者和具有 DSP 流程生活经验的人共同开发的行政负担 (AB) 量表。大多数受访者报告在评估信息、合规性和心理成本的三个子量表上得分很高或非常高。在逻辑回归模型中,DSP 申请人报告的成本高于 DSP 接受者在所有三个量表中的成本。与健康相关的生活质量较差、年龄较小和受教育程度较低的人报告的费用较高,这与 AB 理论中行政负担分配不公平的观察结果一致。所有三个量表都有可接受的信度。研究结果表明,DSP 申请人发现申请过程具有挑战性和压力。这些影响在已申请 DSP 的人中比目前正在接受 DSP 的人以及在人力资本较低的人中更为明显。
更新日期:2021-10-19
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