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Key performance indicators for a sustainable recovery strategy in health-care supply chains: COVID-19 pandemic perspective
Journal of Asia Business Studies Pub Date : 2021-10-14 , DOI: 10.1108/jabs-05-2021-0200
Towfique Rahman 1 , Md. Abdul Moktadir 2 , Sanjoy Kumar Paul 1
Affiliation  

Purpose

Supply chains’ (SCs’) sustainability practices and recovery strategies are attaining popularity in academia and industries to improve the resilience of the SCs and to manage large-scale disruptions. The global pandemic caused by the COVID-19 has raised the question of the sustainability of essential health-care products’ SCs of Bangladesh. It is an essential avenue for making the life of people safe and secure. Despite its importance, most of the health-care SCs in Bangladesh are struggling to meet the demand of its nation due to capacity shortage, technological backwardness of the manufacturers, delivery capacity shortages and less advanced forecasting capabilities. Therefore, this study aims to investigate the key performance indicators (KPIs) of a sustainable recovery strategy in the context of health-care SCs considering the COVID-19 pandemic.

Design/methodology/approach

This study used a dynamic method named graph theory and matrix approach to evaluate the most critical KPIs of a sustainable recovery strategy in the context of Bangladeshi health-care SCs.

Findings

The result revealed that dynamic forecasting and planning with a smooth delivery and distribution support system, production capacity diversification and having alternative or multiple suppliers during extraordinary disruptions may aid in the sustainability of the health-care SCs in Bangladesh.

Originality/value

This study is unique as no previous study has identified and examined the sustainable recovery strategy perspective KPIs considering the COVID-19 pandemic in the context of Bangladeshi health-care SCs. This study will also add value by guiding decision-makers of the health-care SCs of Bangladesh to adopt strategies toward the sustainability of SCs.



中文翻译:

医疗保健供应链中可持续恢复战略的关键绩效指标:COVID-19 大流行的观点

目的

供应链 (SCs) 的可持续性实践和恢复战略在学术界和工业界越来越受欢迎,以提高 SCs 的弹性并管理大规模中断。由 COVID-19 引起的全球大流行引发了孟加拉国基本保健产品 SC 可持续性的问题。它是保障人们生活安全的重要途径。尽管其重要性,但由于产能短缺、制造商技术落后、交付能力短缺和先进的预测能力不足,孟加拉国的大多数医疗保健 SC 都在努力满足其国家的需求。因此,本研究旨在调查在考虑到 COVID-19 大流行的医疗保健 SC 的背景下可持续恢复战略的关键绩效指标 (KPI)。

设计/方法/方法

本研究使用一种名为图论和矩阵方法的动态方法来评估孟加拉国医疗保健 SC 背景下可持续恢复战略的最关键 KPI。

发现

结果表明,动态预测和规划以及顺畅的交付和分销支持系统、生产能力多样化以及在异常中断期间拥有替代或多个供应商可能有助于孟加拉国医疗保健 SC 的可持续性。

原创性/价值

这项研究是独一无二的,因为之前没有研究在孟加拉国医疗保健 SCs 的背景下确定并检查了考虑到 COVID-19 大流行的可持续恢复战略观点 KPI。这项研究还将通过指导孟加拉国卫生保健 SC 的决策者采取战略来实现 SC 的可持续性,从而增加价值。

更新日期:2021-10-14
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