Purpose

This study aims to explore the relationship between knowledge management (KM) and firm performance through mediating effects of strategic human resource management (HRM) and organizational innovations.

Design/methodology/approach

Usable responses from 638 employees belonging to 230 organizations operating in India were collected via questionnaires. To determine the hypothesized relationships between the study variables, namely, KM capacity, strategic HRM, administrative innovation, technical innovation and firm performance, bootstrapping method via PROCESS was put into use.

Findings

The findings strengthen the notion that effective KM in firms leads to better innovation capabilities and higher firm performance. Further, the study reveals that the effects of KM capacity on firm performance go through a relationship chain (serial mediation) consisting of strategic HRM, administrative innovation and technical innovation.

Practical implications

The results undeniably infer that the effective management of knowledge is critical for leveraging innovations and other performance indicators in organizations. More specifically, it does not only result in enhanced firm performance but also in proper utilization of strategic HR practices for the benefits of employees, with a boost in administrative and technical innovations in organizations.

Originality/value

By confirming several mediation paths through strategic HRM, administrative and technical innovations, this study offers some noteworthy insights in expounding the relationship between KM and firm performance.

中文翻译：

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通过战略人力资源管理、行政和技术创新的顺序中介，知识管理能力对公司绩效的影响

目的

本研究旨在通过战略人力资源管理 (HRM) 和组织创新的中介效应探讨知识管理 (KM) 与企业绩效之间的关系。

设计/方法/途径

通过问卷收集了来自在印度运营的 230 个组织的 638 名员工的可用回答。为了确定研究变量之间的假设关系，即 KM 能力、战略 HRM、行政创新、技术创新和公司绩效，使用了通过 PROCESS 的引导方法。

发现

研究结果强化了这样一种观念，即企业中有效的知识管理会带来更好的创新能力和更高的企业绩效。此外，该研究表明，知识管理能力对企业绩效的影响通过一个由战略人力资源管理、行政创新和技术创新组成的关系链（串行中介）。

实际影响

结果不可否认地推断，有效的知识管理对于利用组织中的创新和其他绩效指标至关重要。更具体地说，它不仅可以提高公司绩效，还可以适当利用战略性人力资源实践来造福员工，从而促进组织中的行政和技术创新。

原创性/价值

通过确认战略人力资源管理、行政和技术创新的几种中介路径，本研究在阐述知识管理与公司绩效之间的关系方面提供了一些值得注意的见解。