What is “good” qualitative research? Considerable literature articulates criteria for quality in qualitative research. Common to all these criteria is the understanding that the data gathering process, often interviews, is central in assessing research quality. Studies have highlighted the preparation of the interview guide, appropriate ways to ask questions, and especially the interaction between interviewer and interviewee. To a lesser extent, qualitative scholars mention the importance of the interviewer’s listening abilities in obtaining the interviewee’s cooperation. Based on results of listening studies in the fields of psychology and organizational behavior, we argue that good listening is crucial for assessing the quality of qualitative research, yet remains a blind spot in qualitative data gathering. Drawing on our experience as qualitative researcher and listening researcher, we present practices for enhancing good listening in qualitative research, thereby enabling researchers to calibrate themselves as research instruments and obtain richer data.

什么是“好的”定性研究？大量文献阐明了定性研究的质量标准。所有这些标准的共同点是理解数据收集过程，通常是访谈，是评估研究质量的核心。研究强调了面试指南的准备，适当的提问方式，尤其是面试官和被面试者之间的互动。在较小程度上，定性学者提到了采访者的倾听能力对于获得受访者合作的重要性。根据心理学和组织行为领域的听力研究结果，我们认为良好的听力对于评估定性研究的质量至关重要，但仍然是定性数据收集的盲点。