This paper highlights humans' social and mobility behaviors' role in the continuous engineering of sustainable socio-technical systems. Our approach relates the humans' characteristics and intentions with the system's goals, and models such interaction. Such a modeling approach aligns the architectural design and associated quality of service (QoS) with humans' quality of experience (QoE). We design a simulation environment that combines agent-based social simulation (ABSS) with architectural models generated through a model-driven engineering approach. Our modeling approach facilitates choosing the best architectural model and system configuration to enhance both the humans' and system's sustainability. We apply our approach to the Uffizi Galleries crowd management system. Taking advantage of real data, we model different scenarios that impact QoE. We then assess various architectural models with different SW/HW configurations to propose the optimal model based on different scenarios concerning QoS-QoE requirements.

中文翻译：

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人力驱动系统的架构设计

本文强调了人类的社会和流动行为在可持续社会技术系统的持续工程中的作用。我们的方法将人类的特征和意图与系统的目标联系起来，并对这种交互进行建模。这种建模方法使架构设计和相关的服务质量 (QoS) 与人类的体验质量 (QoE) 保持一致。我们设计了一个模拟环境，将基于代理的社会模拟 (ABSS) 与通过模型驱动的工程方法生成的架构模型相结合。我们的建模方法有助于选择最佳的架构模型和系统配置，以增强人类和系统的可持续性。我们将我们的方法应用于乌菲兹美术馆人群管理系统。利用真实数据，我们对影响 QoE 的不同场景进行建模。然后，我们评估具有不同 SW/HW 配置的各种架构模型，以根据有关 QoS-QoE 要求的不同场景提出最佳模型。