Google Docs is a widely used online word processing software. Despite its broad popularity in business and education, Google Docs is under-utilised as a tool to facilitate qualitative interviews within research. In this article, we reflect on our experiences as two PhDs using Google Docs to conduct synchronous, online, written interviews. We present two case studies, which, to our knowledge, are the first to utilise Google Docs to conduct web-based written interviews. In doing so, we (a) outline the development and implementation of the methodology, (b) highlight the key themes we identified when considering the benefits and challenges of conducting interviews using this technology and (c) discuss possible future uses of the methodology. We argue that synchronous web-based written interviews via Google Docs offer unprecedented opportunities for qualitative research.

Google Docs 是一种广泛使用的在线文字处理软件。尽管 Google Docs 在商业和教育领域广受欢迎，但在研究中作为促进定性访谈的工具并未得到充分利用。在本文中，我们回顾了两位博士使用 Google Docs 进行同步、在线、书面采访的经历。我们提供了两个案例研究，据我们所知，这是第一个利用 Google Docs 进行基于网络的书面采访的案例研究。在此过程中，我们 (a) 概述了该方法的开发和实施，(b) 强调了我们在考虑使用该技术进行访谈的好处和挑战时确定的关键主题，以及 (c) 讨论该方法未来可能的用途。