ABSTRACT

While agency theory predicts mixed impacts of agency autonomy on organizational performance conditioned by result-based controls, stewardship theory predicts positive effects. This study contrasts the two views by introducing public service motivation (PSM) to this debate. As the PSM increases, the employees move closer to the ideal type of stewards, and thus agency autonomy should have a larger impact on organizational performance. Using the 2005 and 2010 Merit Principles Surveys, the empirical tests support this proposition. This study bridges the literature on agency autonomy and PSM by highlighting interactions between organizational structures and employee motivations in shaping organizational performance.

摘要

代理理论预测代理自治对基于结果的控制的组织绩效的混合影响，而管理理论预测积极影响。本研究通过在这场辩论中引入公共服务动机 (PSM) 来对比这两种观点。随着 PSM 的增加，员工更接近理想的管家类型，因此代理自治应该对组织绩效产生更大的影响。使用 2005 年和 2010 年的优点原则调查，实证检验支持这一命题。本研究通过强调组​​织结构与员工动机在塑造组织绩效方面的相互作用，将有关机构自治和 PSM 的文献联系起来。