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Empowering leadership in hospitality and tourism management: a systematic literature review
International Journal of Contemporary Hospitality Management ( IF 11.1 ) Pub Date : 2021-09-13 , DOI: 10.1108/ijchm-03-2021-0323
Giang Hoang 1 , Elisabeth Wilson-Evered 1 , Leonie Lockstone-Binney 2 , Tuan Trong Luu 3
Affiliation  

Purpose

This study aims to review the empirical studies on empowering leadership in hospitality and tourism and proposes an associated research agenda.

Design/methodology/approach

A disciplined selection process using transparent inclusion and exclusion criteria resulted in a final sample of 25 empirical studies. The research results from these studies were systematically analyzed using content analysis.

Findings

The synthesis of these articles highlights that: studies on empowering leadership in hospitality and tourism are mainly based on motivational theories and theories with a social orientation; empowering leadership has been examined within various cultures mostly using quantitative methods; multiple instruments are used to measure empowering leadership; and empowering leadership is a variously defined construct that has been found to promote creativity and innovation, service performance and various employee attitudes and behaviors.

Research limitations/implications

The authors provide an integrated framework for empowering leadership in hospitality and tourism contexts, proposing theoretical implications and directions for further research.

Practical implications

This review identified growing research interest in empowering leadership in diverse hospitality and tourism contexts, as well as an increasing impetus to understand how leaders can effectively empower their subordinates.

Originality/value

The study provides a systematic understanding of empirical research examining the theoretical frameworks, antecedents, mediators, moderators and consequences of empowering leadership in various hospitality and tourism contexts. Significant opportunities remain for further research to address the gaps and limitations discovered.



中文翻译:

赋予酒店和旅游管理领导权:系统文献综述

目的

本研究旨在回顾在酒店和旅游业中赋予领导权的实证研究,并提出相关的研究议程。

设计/方法/方法

使用透明的纳入和排除标准的严格选择过程产生了 25 项实证研究的最终样本。使用内容分析系统地分析了这些研究的研究结果。

发现

这些文章的综合强调: 在酒店和旅游业中授权领导的研究主要基于激励理论和具有社会导向的理论;在不同的文化中,主要使用定量方法对赋予领导权进行了研究;使用多种工具来衡量授权领导;赋权领导力是一个定义各异的结构,已被发现可以促进创造力和创新、服务绩效以及各种员工的态度和行为。

研究限制/影响

作者提供了一个综合框架来增强酒店和旅游环境中的领导力,并提出了进一步研究的理论意义和方向。

实际影响

这项审查确定了对在不同的酒店和旅游环境中赋予领导权的研究兴趣日益增长,以及越来越多的动力去了解领导者如何有效地赋予下属权力。

原创性/价值

该研究提供了对实证研究的系统理解,这些研究检验了在各种酒店和旅游环境中赋予领导权的理论框架、前因、调解者、调节者和后果。进一步研究以解决发现的差距和局限性的重要机会仍然存在。

更新日期:2021-11-12
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