Purpose

User-centred intelligent buildings (IBs) should respond to users’ needs holistically and the demand for end user applications is steadily growing. The purpose of this study is to answer: What are end user applications, what should they be called, and what are their key features?

Design/methodology/approach

This is a mixed-method study. The authors have used different data sources, such as online research and interviews. In data processing, the authors have used word counting and Latent Dirichlet Allocation topic modeling.

Findings

These end user applications can provide the missing user-centered elements of IBs. The authors have found that “smart workplace solution” (SWS) is the best term to describe these applications, and they also describe the key features, which include booking, showing free spaces, occupancy tracking, wayfinding and searching.

Research limitations/implications

As the end user applications are constantly and rapidly evolving, the latest evolving of such applications might not be covered. Furthermore, the authors have relied on companies’ information as given.

Originality/value

IBs have emerged over 20 years ago, and these are the first solutions that can be considered truly user-centered.

中文翻译：

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智能工作场所解决方案——他们能否提供员工期待已久的办公室？

目的

以用户为中心的智能建筑（IB）应整体响应用户需求，终端用户应用需求稳步增长。本研究的目的是回答：什么是最终用户应用程序，它们应该被称为什么，它们的主要特性是什么？

设计/方法/方法

这是一项混合方法研究。作者使用了不同的数据源，例如在线研究和访谈。在数据处理中，作者使用了字数统计和潜在狄利克雷分配主题建模。

发现

这些最终用户应用程序可以提供 IB 缺少的以用户为中心的元素。作者发现“智能工作场所解决方案”（SWS）是描述这些应用程序的最佳术语，他们还描述了关键功能，包括预订、显示空闲空间、占用跟踪、寻路和搜索。

研究限制/影响

由于最终用户应用程序不断快速发展，因此可能不会涵盖此类应用程序的最新发展。此外，作者依赖公司提供的信息。

原创性/价值

IB 出现在 20 多年前，它们是第一个可以被视为真正以用户为中心的解决方案。