ABSTRACT

In the public and scientific discourse on welfare innovation and new public governance, community coproduction is thought to combine the best elements of the public and voluntary sectors, hence creating better and more efficient responses to social need. However, coproduction also blurs sectoral boundaries, potentially mixing incompatible practices, values and goals. In this paper, we investigate how volunteers and public sector employees experience and handle the coproduction ambivalence that results from cross-sector incompatibility. The paper is based on interviews and ethnographic fieldwork on welfare coproduction among managers, employees and volunteers in a large Danish municipality.

摘要

在关于福利创新和新公共治理的公共和科学话语中，社区合作生产被认为结合了公共和志愿部门的最佳元素，从而更好、更有效地响应社会需求。然而，联合制作也模糊了部门界限，可能混合不相容的做法、价值观和目标。在本文中，我们调查了志愿者和公共部门雇员如何体验和处理因跨部门不兼容而导致的合作生产矛盾心理。该论文基于对丹麦一个大城市的管理人员、员工和志愿者之间福利合作生产的访谈和民族志实地调查。