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Health-care information technologies for dispersed knowledge management
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2021-09-09 , DOI: 10.1108/jkm-10-2020-0786
Dana Abdulla Alrahbi 1 , Mehmood Khan 1 , Shivam Gupta 2 , Sachin Modgil 3 , Charbel Jose Chiappetta Jabbour 4
Affiliation  

Purpose

The health-care industry has multiple stakeholders, with knowledge dispersed among clinicians, experts and patients and their families. As the adoption of health-care information technologies (HITs) depends on multiple factors, this study aims to uncover the motivators for adopting them.

Design/methodology/approach

The study considers 391 respondents, representing the health-care sector, to evaluate the motivators for adopting HITs for better-dispersed knowledge management. The authors analyze the responses using exploratory factor analysis (EFA) to identify the actual structure of the factors, followed by confirmatory factor analysis (CFA).

Findings

EFA categorized the factors into four classes: quality management; information sharing; strategic governance; and available technological infrastructure. CFA revealed that the strategic governance factor is most predictive of successfully adopting HITs that model the normative pressure of Institutional theory in health-care organizations. These results indicate that, along with considerations of finances, care quality and infrastructure, effective government involvement and policy-making are important for successful HIT adoption.

Practical implications

Results reveal that stakeholders’ motivating factors for HIT adoption in a developed economy like the United Arab Emirates are based on considering HITs as a knowledge management mechanism. These factors may help other nations in HIT implementation and drive valuable innovations in the health-care sector. This research presents the implications for health-care professionals and stakeholders in relation to adopting HITs and their role in knowledge flow for efficient care.

Originality/value

HITs offer an affordable and convenient platform for collaboration among diverse teams in the health-care sector. Apart from this, it helps in facilitating an interactive platform for knowledge creation and transfer for the benefit of users and providers.



中文翻译:

用于分散知识管理的卫生保健信息技术

目的

医疗保健行业有多个利益相关者,知识分散在临床医生、专家和患者及其家属之间。由于医疗保健信息技术 (HIT) 的采用取决于多种因素,因此本研究旨在揭示采用它们的动机。

设计/方法/方法

该研究考虑了代表医疗保健部门的 391 名受访者,以评估采用 HIT 以更好地进行知识管理的动机。作者使用探索性因素分析 (EFA) 分析响应以确定因素的实际结构,然后进行验证性因素分析 (CFA)。

发现

EFA 将这些因素分为四类:质量管理;信息共享; 战略治理;和可用的技术基础设施。CFA 透露,战略治理因素最能预测成功采用 HIT,这些 HIT 模拟了医疗机构中制度理论的规范压力。这些结果表明,除了考虑财务、护理质量和基础设施外,有效的政府参与和政策制定对于成功采用 HIT 也很重要。

实际影响

结果表明,在阿拉伯联合酋长国等发达经济体中,利益相关者采用 HIT 的激励因素是基于将 HIT 视为一种知识管理机制。这些因素可能有助于其他国家实施 HIT,并推动医疗保健领域的宝贵创新。本研究展示了与采用 HIT 相关的医疗保健专业人员和利益相关者的影响以及它们在知识流中的作用以实现高效护理。

原创性/价值

HIT 为医疗保健部门的不同团队之间的协作提供了一个负担得起且方便的平台。除此之外,它还有助于促进知识创造和转移的互动平台,以造福于用户和提供者。

更新日期:2021-09-09
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