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Antecedents of perceived value-in-use by university students
Journal of Facilities Management Pub Date : 2021-09-08 , DOI: 10.1108/jfm-02-2021-0022
Marcelo Benetti Corrêa Da Silva 1 , Suélen Bebber 1 , Juliana Matte 1 , Mateus Panizzon 1 , Rafael de Lucena Perini 1 , Bianca Libardi 1
Affiliation  

Purpose

This study aims to analyze factors that may influence the value-in-use perceived by undergraduate students from the built environment, teaching care and hedonic value.

Design/methodology/approach

The authors conducted a survey with 900 students from a university in southern Brazil. The main results evidenced that the built environment positively and significantly influences teaching care, hedonic value and value-in-use.

Findings

The hedonic value, teaching care and built environment explain 67.8% of value-in-use; the built environment and teaching care explain 45.1% of hedonic value; and the built environment explains 45.1% of the teaching care. Based on the results, it was possible to identify the value that the built environment and the teaching care represent for university students. Therefore, universities should invest in these dimensions, considering the time and cost students spend on this service to increase their satisfaction and retention.

Originality/value

This study analyzes antecedents of value-in-use perceived by undergraduate students from the built environment, teaching care and hedonic value.



中文翻译:

大学生感知使用价值的前因

目的

本研究旨在从建筑环境、教学关怀和享乐价值等方面分析可能影响本科生感知使用价值的因素。

设计/方法/方法

作者对来自巴西南部一所大学的 900 名学生进行了一项调查。主要结果表明,建筑环境对教学关怀、享乐价值和使用价值有积极和显着的影响。

发现

享乐价值、教学关怀和建筑环境占使用价值的 67.8%;建筑环境和教学关怀解释了 45.1% 的享乐价值;建筑环境解释了45.1%的教学关怀。根据结果​​,可以确定建筑环境和教学关怀对大学生的价值。因此,大学应该在这些方面进行投资,考虑到学生花在这项服务上的时间和成本,以提高他们的满意度和保留率。

原创性/价值

本研究从建筑环境、教学关怀和享乐价值三个方面分析了本科生感知使用价值的前因。

更新日期:2021-09-08
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