Abstract

Domestic violence (DV) survivors often encounter serious barriers navigating between housing and homelessness (H/H), coordinated entry (CE), and DV service systems to access safe housing. This study examined an innovative program that deployed DV coordinators as systems change agents liaising between H/H services, DV programs, and CES to increase survivors’ safe housing access. Five listening sessions were conducted using a semi-structured interview guide to explore key stakeholders’ perspectives about the potential impact of he DV coordinator program. Transcripts were thematically coded and then member checked. Primary themes included: (a) training, consultation, and brokering relationships to advance systems reforms; (b) adapting to community contexts; and (c) bringing survivors’ voices to funders and policymakers. Cross-sector training was an important program outcome. However, meaningful systems changes were not likely to occur through training activities alone. Community partners benefited from responsive real-time consultation, as well as coaching and support to address survivors’ needs in a trauma-informed manner. Relationship building and networking encouraged cross-sector collaborations and creative pragmatic solutions to complicated survivor needs. Findings underscored the complementary nature of direct service and systems advocacy and the importance of having service providers, like DV housing navigators working parallel with DV systems change advocates.

摘要

家庭暴力 (DV) 幸存者经常在住房和无家可归者 (H/H)、协调入境 (CE) 和 DV 服务系统之间遇到严重障碍以获得安全住房。本研究检查了一项创新计划，该计划部署 DV 协调员作为系统变革代理人，在 H/H 服务、DV 计划和 CES 之间联络，以增加幸存者的安全住房访问。使用半结构化访谈指南进行了五次聆听会议，以探讨主要利益相关者对 DV 协调员计划潜在影响的看法。成绩单按主题编码，然后进行成员检查。主要主题包括：(a) 培训、咨询和中介关系以推进系统改革；(b) 适应社区环境；(c) 将幸存者的声音传达给资助者和决策者。跨部门培训是一项重要的计划成果。然而，仅通过培训活动不太可能发生有意义的系统变化。社区合作伙伴受益于响应迅速的实时咨询，以及以了解创伤的方式解决幸存者需求的指导和支持。建立关系和网络鼓励跨部门合作和创造性的务实解决方案来满足复杂的幸存者需求。调查结果强调了直接服务和系统倡导的互补性，以及让服务提供商（例如 DV 住房导航员与 DV 系统变革倡导者并行工作）的重要性。以及指导和支持，以了解创伤情况的方式解决幸存者的需求。建立关系和网络鼓励跨部门合作和创造性的务实解决方案来满足复杂的幸存者需求。调查结果强调了直接服务和系统倡导的互补性，以及让服务提供商（例如 DV 住房导航员与 DV 系统变革倡导者并行工作）的重要性。以及指导和支持，以了解创伤情况的方式解决幸存者的需求。建立关系和网络鼓励跨部门合作和创造性的务实解决方案来满足复杂的幸存者需求。调查结果强调了直接服务和系统倡导的互补性，以及让服务提供商（例如 DV 住房导航员与 DV 系统变革倡导者并行工作）的重要性。