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Amplifying Voice in Organizations
Academy of Management Journal ( IF 10.5 ) Pub Date : 2021-04-18 , DOI: 10.5465/amj.2018.0621
Kristin Bain 1 , Tamar A. Kreps 2 , Nathan L. Meikle 3 , Elizabeth R. Tenney 4
Affiliation  

We extend the field’s understanding of voice recognition by examining peer responses to voice. We investigate how employees can help peers get a status boost from voicing, while also raising their own status, by introducing the concept of amplification—public endorsement of another person’s contribution, with attribution to that person. In two experiments and one field study, we find that amplification enhances status both for voicers and for those who amplify voice. Being amplified was equally beneficial for voicers who framed their ideas promotively (improvement-focused) and prohibitively (problem-focused; Study 1), and for men and women (Study 2). Furthermore, amplified ideas were rated as higher quality than nonamplified ideas. In an intervention in a nonprofit organization, select employees trained to use amplification attained higher status in their work groups (Study 3). Amplification also helped amplifiers: participants reading experimentally manipulated meeting transcripts rated amplifiers as higher status than those who self-promoted, stayed quiet, or contributed additional ideas (Studies 1 and 2). In all, these results increase our understanding of how social actors can capitalize on instances of voice to give a status boost to voicers who might otherwise be overlooked, and help organizations realize the potential of employees’ diverse perspectives.

中文翻译:

在组织中放大声音

我们通过检查同伴对语音的反应来扩展该领域对语音识别的理解。我们调查了员工如何通过引入放大的概念——公开认可另一个人的贡献,并归因于该人,来帮助同事从发声中获得地位提升,同时提高他们自己的地位。在两项实验和一项实地研究中,我们发现扩音可以提高发声者和扩音者的地位。被放大对于那些积极(以改进为重点)和禁止(以问题为中心;研究 1)以及男性和女性(研究 2)构筑自己想法的发声者同样有益。此外,放大的想法被评为比未放大的想法更高的质量。在对非营利组织的干预中,选择经过培训使用放大的员工在他们的工作组中获得了更高的地位(研究 3)。放大也有助于放大器:阅读实验操作的会议记录的参与者认为放大器的地位高于那些自我推销、保持沉默或贡献额外想法的人(研究 1 和 2)。总而言之,这些结果增加了我们对社会参与者如何利用声音实例提升可能被忽视的声音的地位的理解,并帮助组织实现员工不同观点的潜力。
更新日期:2021-04-18
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