Purpose

Underpinned by the ability–motivation–opportunity framework, this paper aims to establish a framework of employee creativity antecedents in the hospitality and tourism industries and meta-analytically examine the magnitude of effect sizes as well as the moderating effects of cultural factors.

Design/methodology/approach

A meta-analysis using data from 82 independent studies was conducted to explore the hypothesized relationships and verify how they were contingent on uncertainty avoidance and long-term orientation.

Findings

The results supported the majority of hypotheses about the relationships between antecedents and creativity. Furthermore, they showed that the effects of intrinsic motivation, positive affect and climate for innovation on creativity in the hospitality and tourism industries were significantly larger than those reported in previous meta-analyses. It also showed that uncertainty avoidance and long-term orientation could buffer or strengthen some associations.

Practical implications

This study generates some essential managerial suggestions for organizations in need of innovation. Managers can learn from the results so as to effectively promote the ability, motivation and opportunity for creativity and merge cultural elements with innovation strategy when they operate globally.

Originality/value

This study provides a theory-based explanation for how employee creativity can be activated. To the best of the authors’ knowledge, this study is a first attempt to meta-analytically test the underlying determinants of employee creativity in the hospitality and tourism industries. Additionally, the search for boundary conditions of the proposed relationships is likely to reconcile existing conflicts and inspire future studies.

中文翻译：

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酒店和旅游业的创造力：元分析

目的

在能力-动机-机会框架的支持下，本文旨在建立一个酒店和旅游业员工创造力前因框架，并通过元分析检验效应大小的大小以及文化因素的调节效应。

设计/方法/方法

使用来自 82 项独立研究的数据进行了荟萃分析，以探索假设的关系并验证它们如何取决于不确定性避免和长期导向。

发现

结果支持了关于前因和创造力之间关系的大多数假设。此外，他们表明，内在动机、积极影响和创新氛围对酒店和旅游业创造力的影响明显大于之前的荟萃分析中报告的那些。它还表明，不确定性规避和长期导向可以缓冲或加强一些关联。

实际影响

本研究为需要创新的组织提供了一些重要的管理建议。管理者可以从结果中学习，从而在全球运营时有效提升创造力的能力、动力和机会，并将文化元素与创新战略相融合。

原创性/价值

本研究为如何激活员工创造力提供了基于理论的解释。据作者所知，这项研究是首次尝试对酒店和旅游业员工创造力的潜在决定因素进行元分析测试。此外，寻找拟议关系的边界条件可能会调和现有的冲突并激发未来的研究。