Purpose

Building on conservation of resources theory and unfolding theory of turnover, this paper aims to propose a model of the effects of despotic leadership on employees’ job satisfaction and turnover intention in the hospitality industry. In this model, the authors theorize psychological distress to play an intervening role among the aforesaid linkages.

Design/methodology/approach

The data were collected in three-waves from 212 employees working in Palestinian restaurants. A covariance-based matrix in structural equation modeling was used to verify the proposed linkages in the study. A marker variable was used to control the common method bias.

Findings

The results showed that despotic leadership has a direct negative effect on job satisfaction and a positive indirect effect on turnover intentions. Besides, psychological distress showed to play significant mediating effects among the aforementioned relationships.

Practical implications

This study gives insights to the hospitality industry on how despotic leadership can be destructive and lead to negative consequences.

Originality/value

This study is unique, as it is the first study conducted on despotic leadership in a hospitality setting. The study responded to scholarly calls made to enrich the literature pertaining to despotic leadership and its outcomes.

中文翻译：

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腹中之火：专制领导对酒店环境中员工工作相关结果的影响

目的

基于资源节约理论和离职展开理论，本文旨在提出专制领导对酒店业员工工作满意度和离职意愿的影响模型。在这个模型中，作者将心理困扰理论化为在上述联系之间发挥干预作用。

设计/方法/方法

这些数据是从在巴勒斯坦餐馆工作的 212 名员工分三波收集的。结构方程建模中基于协方差的矩阵用于验证研究中提出的联系。使用标记变量来控制共同方法偏差。

发现

结果表明，专制领导对工作满意度有直接的负面影响，对离职意向有积极的间接影响。此外，心理困扰在上述关系中表现出显着的中介作用。

实际影响

这项研究为酒店业提供了关于专制领导如何具有破坏性并导致负面后果的见解。

原创性/价值

这项研究是独一无二的，因为它是第一项针对酒店环境中专制领导的研究。该研究响应了学术呼吁，以丰富与专制领导及其结果有关的文献。