Purpose

The purpose of this paper is to examine the factors that influence knowledge processes and by extension organisational knowledge culture (KC).

Design/methodology/approach

Using a systematic model development approach based on an extensive literature review, the authors explore the notion of organisational KC and conceptualise a model that addresses the following research question: what factors affect employees’ values and beliefs about knowledge processes and by extension organisational KC?

Findings

This paper proposes that knowledge processes are interrelated and mutually enforcing activities, and that employee perceptions of various individual, group and organisational factors underpin employee values and beliefs about knowledge processes and help shape an organisation’s KC.

Research limitations/implications

The findings extend the understanding of the concept of KC and may point the way towards a unifying theory of knowledge management (KM) that can better account for the complexity and multi-dimensionality of knowledge processes and KC.

Practical implications

The paper provides important practical implications by explicitly accounting for the cultural aspects of the inextricably interrelated nature of the most common knowledge processes in KM initiatives.

Originality/value

KM research has examined a long and varied list of knowledge processes. This has arguably resulted in KM theorizing being fragmented or disintegrated. Whilst it is evident that organisational culture affects persons’ behaviour in the organisation, the impact of persons’ values and beliefs on knowledge processes as a whole remain understudied. This study provides a model of KC. Moreover, the paper offers a novel systematic approach to developing conceptual and theoretical models.

中文翻译：

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迈向基础知识管理理论：基于文化的视角

目的

本文的目的是研究影响知识过程和扩展组织知识文化 (KC) 的因素。

设计/方法/方法

作者使用基于广泛文献综述的系统模型开发方法，探索了组织 KC 的概念，并概念化了一个模型来解决以下研究问题：哪些因素影响员工对知识过程的价值观和信念，进而影响组织 KC？

发现

本文提出知识过程是相互关联和相互促进的活动，员工对各种个人、群体和组织因素的看法支持员工对知识过程的价值观和信念，并有助于塑造组织的 KC。

研究限制/影响

研究结果扩展了对 KC 概念的理解，并可能为知识管理 (KM) 的统一理论指明道路，该理论可以更好地解释知识过程和 KC 的复杂性和多维性。

实际影响

本文通过明确说明知识管理计划中最常见知识过程的不可分割的相互关联性质的文化方面，提供了重要的实际意义。

原创性/价值

知识管理研究已经检查了一个长而多样的知识过程列表。这可以说导致知识管理理论支离破碎或瓦解。虽然很明显，组织文化会影响个人在组织中的行为，但个人的价值观和信仰对整个知识过程的影响仍未得到充分研究。本研究提供了 KC 模型。此外，本文提供了一种新的系统方法来开发概念和理论模型。